Privacy Policy
Iergon (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit iergon.com, enquire about our furniture, visit our showroom, or otherwise interact with us. By using this website or submitting your details, you agree to the practices described here.
Who we are
Iergon is a curator and trader of premium furniture for living, office, hospitality, outdoor and architectural spaces. Our showroom is at LG-1 & 2, Vidyapati Building, Race Course Road, Indore, Madhya Pradesh, India.
Information we collect
We collect information you choose to give us — for example your name, phone number, email address, city, project or space details, and message — when you submit an enquiry form, dealership or partnership form, WhatsApp message, email, phone call, or showroom visit request. We may also receive limited technical data such as browser type, device type and approximate location from standard website logs or analytics, solely to keep the site secure and improve performance.
How we use your information
We use your information to respond to enquiries, prepare quotations, discuss finishes and specifications, schedule showroom visits, fulfil orders and after-sales support, communicate about your project, and improve our website and services. We do not sell your personal information to third parties.
Sharing and disclosure
We may share relevant details with our internal team and, where needed to fulfil your request, with trusted brand partners, transporters or installers — only to the extent required for quoting, supply or delivery. We may also disclose information if required by applicable law, regulation or a lawful request from authorities. Service providers who help us operate email, hosting or forms process data only on our instructions.
Storage and security
Enquiry and contact details may be stored in our business records (including our Google Sheet CMS and email) and retained for as long as reasonably needed to handle your request, complete a transaction, meet legal or accounting obligations, or resolve disputes. We take reasonable technical and organisational steps to protect your information, though no method of transmission or storage is completely secure.
Cookies and similar technologies
Our website may use essential cookies or similar technologies required for basic functionality, and may use privacy-respecting analytics to understand aggregate traffic. You can control cookies through your browser settings. Disabling certain cookies may affect how some features work.
Your choices and rights
You may request access to, correction of, or deletion of personal information we hold about you, or ask us to stop using it for marketing, subject to any legal or contractual requirements we must meet. To make a request, contact us using the details below. We will respond within a reasonable time.
Updates to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The revised version will be posted on this page with an updated effective date. Continued use of the website after changes means you accept the updated policy.
Contact
For any privacy-related question or request, please email us at contact@iergon.com or write to Iergon, LG-1 & 2, Vidyapati Building, Race Course Road, Indore, Madhya Pradesh, India.